Returns & Exchanges
At Dog Friendly Co., we want you and your pup to be completely satisfied with your purchase. If your gear isn't the perfect fit, we offer a 30-day return policy for all unworn items in original packaging.
Check Eligibility
Ensure your items are in brand-new condition, free of pet hair, and have all original tags attached within 30 days of delivery.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely package your items and use the prepaid shipping label provided in the portal to send your package back to our warehouse.
Receive Refund
Once our team inspects the returned gear, we will process your refund or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing